"Memory foam pet beds tested on humans!"

 

Ordering Info

To locate a dealer near you, call us at:  800 667-1969.

Or

You can order directly from us by placing items in a shopping cart from our Dog Bed and Cat Bed Page.

Ordering & Payment

Order Online
You can make an order at Relief-Mart, Inc. 24 hours a day through our Web site. Just find the size and type of Pet-Pedic you want, add to your shopping cart, and follow our secure step-by-step instructions to purchase. It's quick, safe, and convenient (see Site Security page for more info).

Use of Cart software
Using secured Cart Software from Americart, you can easily click on the picture next to the item you would like to purchase.  It is important to remember that every time you click on Add to Your Shopping cart, this will increase the quantity of your order.  After you click on the Add to Your shopping cart, you will then be taken to a secured page which will show you shipping charges that apply and what the extra tax amounts to for items being shipped to California.  If you opt to continue shopping, You will be returned to the main page and be able to continue searching the site while your item(s) remain in the virtual basket.  At anytime you can view the items in your shopping cart by clicking on the picture on the bottom left of every page.  You can check out at any time by clicking on the same button.

After filling out your shipping and contact information, you will then be asked to choose a form of payment.  Once you have chosen which form of payment you would like to use, your final step will be to initiate the payment process you have chosen.

Payment and Currency 
Once you submit your order, your personal information (including name, address, telephone number, credit card number and products purchased) is sent to us by one of three choices.

  1. Credit card and online check, via real-time processing at through Authorize.net's secure shopping.
  2. Fax and mailed cashier's check or money order to the contact information below. Please contact customer service at 800-667-1969 or by email at supportservices@petpedic.com or email@reliefmart.com for more assistance.
  3. Direct debit or credit card, via Paypal's real-time secured processing. Please contact customer service at 800-667-1969 or by email at supportservices@petpedic.com or email@reliefmart.com for more assistance.

Payments made with a cashiers check or Money order will not be processed until funds clear.  Any item returned by your bank as un-payable will be subject to a $25.00 processing fee.

Unless an item is backordered, we will ship your order within 24-48 hours.  At this time there are some Nations on our restricted shipping list.  Please check out our list of Countries we cannot ship to.  Click here to learn more about Relief-Mart, Inc.'s Privacy Policy.

All currency values are in U.S. Dollars. If you are from Canada and are using our shopping cart, your credit card company will perform the appropriate currency exchange automatically upon purchase from our system.

If you have any concerns about shopping online, feel free to contact us at the information below.  Please feel free to fill out and print the order form, then fax or send your order to us with the proper payment options.

SALES TAX

All items shipped to within our home state of California are subject to a 7.25% sales tax. If, for some reason, sales tax was not added to your product order, and the product was shipped to California, we reserve the right to charge your credit card the appropriate sales tax amount in a separate transaction. Orders outside of California are not charged tax.

INSURANCE

We do not bill any insurance company (e.g. Medicare, Blue Shield, etc.) for any products we sell. You should check with your insurance company and/or physician to determine whether any of our products are reimbursable by your particular health care insurance and what procedure you need to follow to obtain this reimbursement.

WARRANTY

We will have a 100% satisfaction guarantee on all items sold (see our Guarantee policy for details), Relief-Mart™, Inc. is the manufacturer and supplier of all parts of the Pet-Pedic memory foam pet bed, and provides a full 10 year warrantee on the pet beds. Please visit our warranty page for more details.

Shortly after placing your order, you will receive an email confirming that we have received your order. Please save this email invoice for your records. If you do not get an invoice via email, please contact supportservices@petpedic.com or call 800-667-1969. You will also receive a packing slip with your order. As some items are meant to be gifts for other people, we do not include an invoice inside the box. Feel free to call us at the number above if you cannot print the sales receipt and need a hard copy for your records.

Promotions
We have lots of great promotions throughout the year that are offered to our preferred customers. If you would like to receive these promotions via e-mail, click here to register at our parent website, www.reliefmart.com. If you are already a preferred customer and need to change your e-mail address, click here .

For more information see our FAQs page.

 

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External Links:
 memory foam info link   Beds.org  Tempur-Pedic mattress comparison 

Call 800 667-1969 for more information

                    

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Pet-Pedic and all associated material
Relief Mart, Inc.